Your Privacy Is Our Responsibility
Your personal information is completely safe at 82bd. This policy clearly describes how we collect, use, and protect your data.
Introduction & Applicability
This Privacy Policy ("Policy") governs the relationship between the authority operating the 82bd platform ("we", "us", or "82bd") and each individual who uses our website and services ("user", "you"). This Policy describes what types of information we collect, why we collect it, how we use it, and how we keep it secure.
By using 82bd's services, you are considered to have agreed to the terms described in this Policy. If you disagree with any part of this Policy, please refrain from using our site. If this Policy needs to change, we will update it on this page and note the date of the latest update.
What Information We Collect
82bd collects information from users in various ways. Below is a detailed description by type of information.
Personal Identity Information
Information you provide during account registration:
- Full name and date of birth
- Email address
- Mobile number
- National ID or passport details (for verification)
- User's chosen username and password
Financial & Transaction Information
Information collected during deposit and withdrawal processes:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal dates and times
Technical & Device Information
Technical information collected automatically:
- IP address and geographic location
- Browser type and version
- Operating system and device type
- Cookie and session data
- Time spent on site and pages visited
Gaming Activity Information
Your usage history on the platform:
- Game history and statistics
- Bet amounts and outcomes
- Bonus receipt and usage information
- Session duration
- Preferred game categories
Purpose of Data Use
82bd uses collected information only for specific and legitimate purposes. We never store unnecessary information or sell it to third parties.
Main Areas of Use
Account Management: Creating, verifying, maintaining, and securing your account.
Transaction Processing: Smoothly completing deposits, withdrawals, and bonus payments.
Customer Support: Providing prompt and effective resolution of your questions and complaints.
Security & Fraud Prevention: Detecting and preventing unauthorized access, fraud, and misuse.
Responsible Gaming: Monitoring users' gaming patterns to identify possible signs of addiction.
Service Improvement: Conducting analysis to improve platform quality and add new features.
Cookie & Tracking Technologies
Cookies and similar technologies are used on the 82bd website. Cookies are small text files stored in your browser that improve your browsing experience.
Essential Cookies
Essential for site operation — maintains login sessions and security.
Analytics Cookies
To understand how you use the site — used for service improvement.
Preference Cookies
Remembers your language and preference settings so you don't have to reset them each time.
Security Cookies
Helps prevent fraud and unauthorized access — keeps your account secure.
Data Sharing & Disclosure
82bd does not sell your personal information or give it to third parties for commercial purposes under any circumstances. Information may only be shared in the following specific situations:
Payment Service Providers
Only the information necessary to complete transactions is shared with the relevant financial institutions for processing bKash, Nagad, Rocket, Upay, and bank transfers. This information is not used for any purpose beyond completing the transaction.
Technology Service Partners
Limited information is shared with trusted technology partners for server hosting, security analysis, and technical support. These partners operate under strict confidentiality agreements and may not use your information for their own purposes.
Legal Obligations
Required information may be provided in compliance with court orders or lawful directives from government authorities. In such cases, only the specifically requested information will be provided — nothing beyond that.
With Your Consent
For any sharing beyond the reasons above, we will obtain your explicit consent in advance.
Data Security Measures
82bd uses industry-standard technology and practices to protect your information. Our security framework provides protection at multiple layers.
SSL Encryption
Our entire platform is secured with SSL/TLS encryption. All data exchanged between your browser and our servers remains encrypted.
Access Control
Only authorized staff can access specific and necessary information. Every access is recorded and monitored.
Password Protection
Your password is never stored in plain text — it is secured using industry-standard hashing methods.
Firewall & Monitoring
Our systems are monitored 24 hours a day. If suspicious activity is detected, immediate action is taken.
Data Retention Period
82bd retains your information only for as long as necessary. Retention periods are determined based on the type of information.
- Account Information: For the entire duration the account is active, and after closure for as long as required to meet legal obligations.
- Financial Transaction Data: Retained for the period required under financial regulations.
- Technical Log Data: Generally retained for a limited period for security and technical troubleshooting purposes.
- Customer Support Communications: Retained for as long as necessary for dispute resolution and service quality improvement.
Your Rights
Every user of 82bd holds the following rights regarding their personal information. Contact our support team to exercise these rights.
Right to Access
You may request details of the information stored about you at any time.
Right to Rectification
You may request correction of inaccurate or incomplete information.
Right to Erasure
In certain circumstances you may request deletion of your personal information — subject to legal obligations.
Right to Restrict Processing
In certain circumstances you may object to or place restrictions on the processing of your information.
Privacy of Minors
82bd is operated for users aged 21 and above only. We do not knowingly collect any information from minors.
An age verification process is followed at the time of registration. If any user opens an account using false information, that account will be closed and the stored information will be deleted.
If you believe a minor has registered on our platform, please notify us immediately at [email protected].
Policy Changes & Updates
82bd reserves the right to modify this Privacy Policy as needed. If significant changes are made to the Policy, we will notify users.
- The "Last Updated" date at the top of the Policy will be updated.
- For significant changes, a notification may be sent to the registered email address.
- Continued use of the site after a revised Policy is published will be considered as your acceptance of the new Policy.
- If you have questions about changes, contact us at [email protected].
Contact Us
For any questions, requests, or concerns regarding the Privacy Policy, please contact our support team. We provide assistance in both Bengali and English.
You can also find answers to common questions about privacy and security on the FAQ page. Visit About Us to learn more.